- The RoboHelp Community is your place to ask questions, get help, connect with experts, and share your knowledge about RoboHelp Classic versions and RoboHelp 2019.
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- In my (previous) career as technical writer, I was an authority on Adobe RoboHelp. I have been an Adobe Community Professional for many years. This title is an acknowlegdement of my expertise by Adobe. My specialties in RoboHelp were scripting and HTML5. Due to career choices, I no longer keep up to date with Adobe RoboHelp and I do not offer.
Developer(s) | Adobe Systems |
---|---|
Stable release | |
Operating system |
|
Type | Technical documentation editor |
License | Proprietary software |
Website | www.adobe.com/products/robohelp.html |
RoboHelp is the industry standard for designing help systems, as well as e-learning content, policies and procedures, and knowledge bases. RoboHelp enables you to create professional-looking help content that can be published to multiple channels, including Adobe AIR. New Features of Adobe RoboHelp - Introducing Adobe RoboHelp on Mac. Create future-ready content with micro content authoring and much more.
Adobe RoboHelp is a help authoring tool (HAT) developed and published by Adobe Inc. for Windows. RoboHelp was created by Gen Kiyooka,[1] and Blue Sky Software released version 1.0 in January 1992.[2]
Blue Sky Software was founded in 1990 and changed its name to eHelp Corporation on 4 April 2000.[3]Macromedia acquired eHelp Corporation on 24 October 2003.[4] Macromedia was, in turn, acquired by Adobe Systems on 3 December 2005.[5] Adobe Systems has developed and released nine successive versions of RoboHelp since 2007.
Features[edit]
Adobe RoboHelp can generate help files in the following file formats:
- EclipseHelp
- FlashHelp
- FlashHelp Pro
- Oracle Help for Java
- WebHelp
- WebHelp Pro
Revision history[edit]
The version numbering systems used by Blue Sky Software/eHelp Corporation, Macromedia, and Adobe Systems induced some head-scratching, especially among longtime RoboHelp users. For example, the first version of RoboHelp released by Adobe Systems in January 2007 was the 14th version of the software, but Adobe Systems decided to continue the numbering convention from Macromedia and thus gave this version the number 6...and dropped the X used in the previous version, RoboHelp X5. This decision caused confusion because Blue Sky Software released RoboHelp 6.0 in 1998.[6] Adobe Systems continued with that numbering system and used versions 7 through 11 for successive versions of RoboHelp released from September 2007 to January 2014. With the introduction of Adobe RoboHelp 2015 in June 2015, Adobe Systems used a new numbering system with the release year instead of a version number and continues to use this convention with successive versions. This new version numbering system has removed any uncertainty about which version is the most recent. The current version, Adobe RoboHelp 2019, is the 22nd version of the software released in RoboHelp's 26-year history.
Version | Release date | Changes |
---|---|---|
1.0 | January 1992 | First general availability release. |
2.0–12.0 | 1993–2003 | Blue Sky Software/eHelp Corporation released 11 successive versions of RoboHelp between 1993 and 2003 that started with version 2.0[7] and ended with version X4, which was released on 27 May 2003.[8] RoboHelp X4 was the 12th version of the software. |
13.0 | 27 January 2004 | Three months after Macromedia acquired eHelp Corporation, Macromedia released RoboHelp X5 on 27 January 2004.[9] Macromedia decided to continue the version numbering convention from the previous version, though RoboHelp X5 was the 13th version of the software. |
14.0 | 17 January 2007 | Adobe Systems released Adobe RoboHelp 6, which was the 14th version of the software, on 17 January 2007.[10] Enhancements include:
|
15.0 | 27 September 2007 | Adobe Systems released Adobe RoboHelp 7 on 27 September 2007. RoboHelp 7 came in a standalone version and as part of Adobe Technical Communication Suite 1.0.[11] Enhancements include:
|
16.0 | 20 January 2009 | Adobe Systems released Adobe RoboHelp 8 on 20 January 2009. RoboHelp 8 came in a standalone version and as part of Adobe Technical Communication Suite 2.0.[12] Enhancements include:
|
17.0 | 11 January 2011 | Adobe Systems released Adobe RoboHelp 9 on 11 January 2011. RoboHelp 9 came in a standalone version and as part of Adobe Technical Communication Suite 3.0.[13] Enhancements include:
|
18.0 | 26 July 2012 | Adobe Systems released Adobe RoboHelp 10 on 26 July 2012. RoboHelp 10 came in a standalone version and as part of Adobe Technical Communication Suite 4.0.[14] Enhancements include:
|
19.0 | 14 January 2014 | Adobe Systems released Adobe RoboHelp 11 on 14 January 2014.[15] It was available as a standalone product and as part of Adobe Technical Communication Suite 5.0.[16] Enhancements include:
|
2015 (20.0) | 8 June 2015 | Adobe Systems released Adobe RoboHelp 2015 on 8 June 2015.[17] This was the first Adobe-produced version to include the release year instead of the version number. It was available as a standalone product or as part of Adobe Technical Communication Suite 6.0.[18] Enhancements include:
|
2017 (21.0) | 31 January 2017 | Adobe Systems released Adobe RoboHelp 2017 on 31 January 2017.[19] It is available as a standalone product or as part of Adobe Technical Communication Suite (2017 Release).[20] Enhancements include:
|
2019 (22.0) | 22 August 2018 | Adobe Systems released Adobe RoboHelp 2019 on 22 August 2018.[21] It is available as a standalone product or as part of Adobe Technical Communication Suite (2019 Release).[22] Enhancements include:
|
2020 (23.0, internally 15) | 15 July 2020 | It is available as a standalone product or as part of Adobe Technical Communication Suite (2020 Release).[23] Enhancements include:
|
Adobe RoboHelp Server[edit]
The network-specific version of Adobe RoboHelp, Adobe RoboHelp Server, is released on a separate schedule. Adobe RoboHelp Server, formerly RoboSource Control, provides version control for and deployment of online help systems on a network. The current version of Adobe RoboHelp Server, version 10, was released on 12 April 2016.[24]
References[edit]
- ^AdobeTCS (2016-09-25), Interview With Creator Of RoboHelp, retrieved 2017-02-25
- ^Inc, InfoWorld Media Group (1992-01-20). InfoWorld. InfoWorld Media Group, Inc.
- ^'Blue Sky Software, Worldwide Leader in User Assistance Software, Emerges with New Name, eHelp Corporation. - Free Online Library'. www.thefreelibrary.com. Retrieved 2017-02-25.
- ^'Macromedia to acquire eHelp'. actionscript.org. Retrieved 13 May 2016.
- ^'Adobe RoboHelp Gets Long-Awaited Update'. InternetNews.com. Retrieved 3 February 2012.
- ^Corp., Blue Sky Software. 'Blue Sky Software's RoboHELP Office Eases the Creation of Windows 98 Help'. www.prnewswire.com. Retrieved 2017-02-26.
- ^Enterprise, I. D. G. (1993-08-23). Computerworld. IDG Enterprise.
- ^'eHelp's RoboHelp X4: Making Waves in Help Technology; New Macromedia Flash-Based Help Format Creates a More Effective User Experience'. www.businesswire.com. Retrieved 2017-02-25.
- ^'Macromedia announces RoboHelp X5'. www.actionscript.org. Retrieved 2017-02-25.
- ^'Adobe Releases Major Upgrade to RoboHelp - CreativePro.com'. CreativePro.com. 2007-01-17. Retrieved 2017-02-25.
- ^Madan, Akshay (2007-09-27). 'Adobe RoboHelp 7'. TechComm Central by Adobe. Retrieved 2017-02-25.
- ^adobe (2009-01-20). 'Adobe Technical Communication Suite 2, FrameMaker 9 and RoboHelp 8 Announced'. TechComm Central by Adobe. Retrieved 2017-02-25.
- ^'Unveiling the all new Adobe RoboHelp 9 and RoboHelp Server9! – TechComm Central by Adobe'. blogs.adobe.com. Retrieved 13 May 2016.
- ^Jain, Ankur (2012-07-26). 'Adobe RoboHelp 10 is here!!'. TechComm Central by Adobe. Retrieved 2017-02-25.
- ^'RoboHelp 11 is here ! – TechComm Central by Adobe'. blogs.adobe.com. Retrieved 13 May 2016.
- ^'Technical Communication Suite 5 is here! – TechComm Central by Adobe'. blogs.adobe.com. Retrieved 13 May 2016.
- ^'Product Launch: Brand new RoboHelp (2015 Release) and Tech Comm Suite (2015 Release) – TechComm Central by Adobe'. blogs.adobe.com. Retrieved 13 May 2016.
- ^'Productopedia 2015 Adobe Tech Comm Product Release – TechComm Central by Adobe'. blogs.adobe.com. Retrieved 13 May 2016.
- ^Jain, Abhishek (2017-01-31). 'RoboHelp 2017 Launch'. TechComm Central by Adobe. Retrieved 2017-02-25.
- ^Gentz, Stefan (2017-01-31). 'Adobe Technical Communication Suite (2017 release) is here!'. TechComm Central by Adobe. Retrieved 2017-02-25.
- ^Gentz, Stefan (2018-08-22). 'RoboHelp 2019 release'. Adobe TechComm Blog. Retrieved 2018-08-25.
- ^Singh, Amitoj (2018-08-22). 'Technical Communication Suite 2019 Release'. Adobe TechComm Blog. Retrieved 2018-08-25.
- ^https://www.adobe.com/content/dam/acom/en/products/robohelp/robohelp_new/pdf/rh_version_comparison_en.pdf
- ^Jain, Abhishek (2016-04-12). 'RoboHelp Server 10 is now available!'. TechComm Central by Adobe. Retrieved 2017-02-25.
External links[edit]
Learn what's new in the latest release of RoboHelp.
RoboHelp Classic is no longer shipped with the Adobe RoboHelp. You can migrate existing projects from RoboHelp Classic into the latest release of RoboHelp. However, once you have migrated and changes have been made, those projects cannot be imported back to RoboHelp Classic (2019 release and previous versions).
Visit the RoboHelp Help page for links to tutorials, the user guide, getting started videos, and more.
To open a RoboHelp project (.xpj file) in RoboHelp, follow these steps:
- Choose File > Upgrade RoboHelp Classic Project.
- In the Open dialog box, select the desired .xpj project file, and click Open.
- In the New Project dialog box, click Create. The RoboHelp project is now saved as a .rhpj file.
Use Git to track changes to your content and collaborate with other authors. Follow the instructions here to get started with Git.
Use SharePoint to stay organized and collaborate with your teams on various types of projects. Learn how you can add or download projects from SharePoint in RoboHelp. For more details, see Collaborate Using SharePoint Online.
Learn how to resolve download issues with RoboHelp and other Adobe apps.
Robohelp Tutorials
Yes. You can download a fully functional, 30-day complimentary trial version. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see this article on installing a trial.
Robohelp 2019 Tutorial
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
You can install RoboHelp on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Adobe apps. If you need five or more licenses, consider purchasing a volume licensing plan.
There are pre-defined templates that are available in the Admin Console to create packages for Adobe RoboHelp. For more details, see Adobe Templates for Packages.
Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. For more information on changing your password and other account information, see Manage your Adobe ID account.
You can update your credit card information from your accounts page on adobe.com. See Payment in the Adobe Store | Online order and payment FAQ.
If your subscription expires or is stopped for any reason (for example, due to an expired credit card), you are notified by email, and your software displays an alert that your subscription has ended. If it has been less than six months since the subscription ended, click the Renew button displayed with the alert to enter the information required to restart your subscription.
You can cancel your subscription by contacting Adobe Support. If you cancel within 14 days, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation. You will not have access to your subscription software after you cancel. For more information, see Subscription information and pricing in the RoboHelp FAQ.
Still need help? Find more account, billing, and plan answers.
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